Zone3 is brand focused on the developing the best products for the triathlon market. Founded in 2007 the brand has grown from strength to strength, and is now available worldwide, and represented at the highest level. We’re passionate about all things swimming, cycling and running, and this is channeled into everything we do.

Our mission is to be the most loved and chosen specialist sports brand around the world – creating product that embodies our passion and inspires athletes to achieve their personal goals.

The nature of a growing business means there is significant opportunity for career development and we’re looking for ambitious people who share our passion. 

Below are the roles we’re currently recruiting for but if you’d like to put your name in the hat for any future/other positions then please send your CV and covering letter to recruitment@racezone3.com.

Current opportunities:

  • Digital and e-Commerce Web Manager
  • Sales Support Administrator
  • Merchandiser / Buyer
  • Operations Assistant – Retail & E-Commerce
  • Accounts Assistant

 

Digital and e-Commerce Web Manager

  • Head Office based (Guildford)
  • Salary £22-26k
  • Permanent / full time
  • Immediate start

We are looking for a full rounded Web Manager with a passion to take control of the day to day management and longer-term improvements of our brands e-commerce website.

Essential Experience

  • High level of proficiency in WordPress including, content / product management, SEO, A/B testing, image management, maintenance / updates and backup of content website and e-commerce.
  • Experience of web development and creating in-house solutions
  • Experience of creating and managing international digital marketing campaigns.
  • Understanding / knowledge of international e-commerce websites.
  • Basic proficiency in HTML / PHP, CSS and Javascript.
  • 3-5 years’ experience in an e-commerce marketing position.

 

Responsibilities 

  • managing front and back-end changes, and development, including adding and updating product, and content, page enrichment, promotional changes, and structural changes where required.
  • Oversee our website content, leading any major site updates (either in house yourself or via communication to contracted web developer), maintaining the site, refreshing with compelling content / products and finding ways to drive more traffic/engagement.
  • Management of updates / maintenance and backup of the e-Commerce stores.
  • Managing international versions of the site
  • Working with the marketing team to Utilise strategic partnerships, campaigns, website, social media, sponsorships, events to build brand awareness.
  • Manage PPC campaigns, SEO and other web based strategies to drive increased sales conversions generating increased revenue and deliver KPIs to management on performance of marketing campaigns.
  • Stay up to date and relevant with the current landscape of marketing, sales and products within the triathlon niche.

To apply, simply send us your CV with a covering letter telling us why you think you’re right for the role.

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Sales Support Administrator

  • Head Office based (Guildford)
  • Permanent / full time
  • Immediate start

We are looking for an energetic, outgoing, keen Sales Support Administrator within our Internal Sales Department You will work alongside the International Sales Managers and report into the General Manager You will be required to build relationships with our international and domestic retail customers.

Key Responsibilities:

  • Order processing and resolution of associated quotes/queries from our customers
  • Ensure correct customer information is on the system
  • Handle enquiries and queries on orders from our International and domestic sales force via phone and skype, email communications
  • Administer Order cancellations and amendments
  • Assist with the printing and posting of customer invoices
  • Liaise with internal departments for credit and purchasing
  • Liaise with carriers and customers to ensure a smooth delivery operation
  • Assisting with back orders and returns when necessary

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Merchandiser / Buyer

  • Head Office based (Guildford)
  • Permanent / full time
  • Salary £18-£25k
  • Immediate start

Zone3 are looking to recruit an experienced merchandiser ideally with some buying experience.

The key roles for the merchandiser will include:

1. Maintaining relationships with all suppliers

2. Ensuring smooth deliveries into our warehouse

3. Maintaining stock availability

4. Preparing reports and forecasts for the sales team.

Skills & Knowledge

  • An existing Merchandiser or Strong A.M
  • Experience in a merchandising/purchasing environment
  • A background in clothing or sportswear would be advantageous
  • Strong analytical skills with the ability to use the results to deliver opportunities
  • Good commercial awareness and the ability to see and act on opportunities
  • Strong communicator and able to work cross-functionally
  • Advanced Excel skills and stock planning ability
  • Experience in managing and organising incoming shipments
  • Responsible for placing purchase orders with suppliers
  • Managing the delivery schedule and ensuring that stock arrives in a timely fashion.
  • Resolving any delivery or stock issues with suppliers.
  • Excellent attention to detail.

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Operations Assistant – Retail & E-Commerce

  • Head Office based (Guildford)
  • Permanent / full time
  • Salary £20-£24k
  • Immediate start

An exciting opportunity to be part of a leading British sportswear brand has arisen. Zone3, the UK’s number one triathlon brand, are looking for an Operations Assistant with retail and E-commerce experience.

The brand is currently sold through distributors, agents, retailers all over the world and directly on www.Zone3.com. Therefore, a strong understanding of operations and best practice is needed to ensure a first-class customer service is always given.

TASKS WILL INCLUDE:

  • Improve internal efficiency and reduce order process time.
  • Manage the order process and provide account management to our customers regarding their deliveries.
  • Ensure a smooth and organised picking and packing process in our warehouse and external warehouse.
  • Ensure cost effective shipping.
  • Create and organise new CRM.
  • Streamline our direct web orders to ensure we are maximising sales and offering a great service.
  • Work with buyer and merchandiser to manage supply chain and incoming deliveries.
  • Recommend, implement and manage software to ensure faster deliveries and better stock control.

KEY RESPONSIBILITIES:

  • Take ownership of E-commerce platform together with web-designer.
  • Proactively drive development and improvement to online fulfilment.
  • Monitor and maintain organisation of products in warehouse and stock levels online.
  • Manage orders from payment to delivery and after-sales where required.
  • Manage CRM database and lead the customer service function.
  • Advise recommended digital trends to stay ahead of competition.

KEY SKILLS & REQUIREMENTS:

  • Background in Operations or Marketing within Ecommerce.
  • Hands-on go getter who makes it their mission to create ‘Operational Beauty’!
  • Strong organisational skills and ability to multi-task.
  • Effectively handle problems and identify areas.
  • A team player with willingness to assist team when required as well as working effectively on your own.

 

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Accounts Assistant

We are seeking a professional local Bookkeeper or accounts accountant, for an excellent full-time opportunity. This position is based in our office in Guildford and will be Monday to Friday, between 6 – 8.5 hours per day depending on the candidates availability.

The ideal candidate should aim to meet at least some of the following criteria:

  • Strong hands-on experience with bookkeeping. We currently use www.xero.com as our accounting software. Previous knowledge of working on Xero would be very useful but training can be given if not.
  • Experience with dealing with multi-currencies.
  • Experience of working in a company which imports and exports goods.
  • Experience of managing aged receivables and payables to keep everything organised.
  • Assist with quarterly VAT returns and annual corporation tax.
  • Experience in HR including Payroll.

Also:

  • Show diligence and being able to cope with a high level of responsibility.
  • Must be able to work accurately with attention to detail.
  • Excellent communication skills and positive attitude.
  • Professional and confidential.

Key tasks would include inputting purchase invoices, bank reconciliation, payroll and reporting. But we very much want this person to become an integral part of the team and help drive our business forward so there may be other areas to get involved with as well.

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